PRIVACY POLICY

"Let's build your Dream abode Together"

1. OUR POLICY

i. Elix.com.ng is a website operated by Elix Homes Limited (we, our, us). This website is committed to protecting and respecting your privacy. This Privacy Policy shall therefore be set to collect, use and share information that is related with you.

ii. Your information will be kept with us as long as we are required to so under the relevant law.

iii. You can visit our site and browse through our products without having to provide your personal information with us. You will only be acknowledged when you have an account with our website.

2. WHAT WE USE YOUR  INFORMATION FOR

i. We collect your personal information when you register on our site or fill out a form.  When registering on our website, you may be asked to enter your name, email address, mobile number, and other addresses related to you. You can place orders, also enter competitions through our website. You may however visit our website anonymously.

ii. To improve our website because we continually strive to improve our website based on the information and the feedback we get from you.

iii. We also collect personal information about you from third parties such as other users of the  website.

iv. Payment: Records of the  payment of product or service you purchased will be kept and also mode of payment used for the transaction.

v. We collect information about how you use the site, the pages you visit, the links you access, time and the duration you are on it. Also, the selection and choices you make when using the site.

vi. Fraud Prevention: If any crime or fraudulent act is suspected related to your account, we may be provided information by Crime and Fraudulent Prevention organizations.

3. HOW WE USE YOUR INFORMATION

i. Contact Details: We will use your details so that we can communicate with you about our product and services that we offer and also issues that may arise. We will also use your details to send you latest information about our products and other services that may be of significance to you.

ii. Comments: We will use your comments and opinions to determine the products and services that may be of interest to you.

iii. Payment Information:   We collect information to process payment for the products you purchase from us and also payment method used for the transaction. However, your information will not be exchanged or transferred or given to another company without your consent other than for the purpose of delivering the purchased product or service requested by the customer.

iv. Messages: We will use your messages you send to us to respond to issues you may encounter.

v. Fraudulent or Criminal activity: We will use your information about fraudulent or criminal activity relating with your account for the purposes of preventing crime and fraud.

vi. All Personal Information: We will use your information to send you other information about us, the site, our other websites, products, newsletters, sales promotion or anything related to our company and other business partners. We will also use your information to (i) help develop new products and services (ii) monitor and improve our site.

vii. We may further anonymize any  information we collect about users of the site generally and use it for various purpose that include general location of the users, research, displaying information about the purchases and any anonymized data will not be capable of identifying you directly.

4. THIRD PARTIES

i. We may share your details to other companies of the same group( i.e any other organization we own).

ii. We may also share your information with other users so you are able to interact with our users.

iii. We may also share your details to our other agents or subcontractors to either help us with delivering products to you, to help us collect payment from you, to also help to provide marketing and customer service assistance. These third parties will only be allowed to use your information based on our instructions only and will be required to keep your information safe.

iv. We may exchange your details to the law enforcement agencies who we are under legal obligation to disclose your personal information for the purpose of fraud prevention.

v. We shall not disclose information about identifiable individuals unless we are required to do so by law. We may provide third parties with statistical users of the site but we will make sure users of the site will not be identified before we disclose it.

5. MARKETING AND ADVERTISING

i. Email Marketing: The email address you provide may be used to send information pertaining to our products and services. Occasionally, you may also receive company updates, news, related product or service information etc.

ii. Note that at any time, you would like to unsubscribe from receiving future mails, we include detailed unsubscribed information on our website.

iii. Email notification: We may send email notifications to in relation to your orders or changes to the way we provide our services.

6. THIRD PARTY LINKS

Occasionally, we may include third party product or service on our website. This third party links have their own independent Privacy Policies. We therefore have no liability or responsibility for the content or activities linked to these sites. Endeavor to check their privacy policies before you use their websites.

7. CHANGES TO POLICY

This Privacy Policy may be updated from time to time and therefore can be reviewed periodically. We will post those changes on this page.

This policy was last modified on 31st August 2015

8. CONTACTING US

If there are any questions regarding this Privacy Policy, kindly contact us at contact@elix.com.ng